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Taxes and shipping calculated at checkout
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Shipping Destinations:
We offer shipping worldwide. Kindly be aware that any applicable import taxes from your country are your responsibility.
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Shipping Methods:
All orders will receive an email with an online tracking link. This will link you directly to FedEx or Australia Post, were you can follow your new ĒSE Bikini to you. We provide two shipping options for deliveries within Australia: Express and Standard.
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Express Shipping: For faster delivery, we have partnered with FedEx as our trusted express carrier. With FedEx, you can expect your package to be delivered within 4-6 business days. Please note that delivery timelines may vary depending on your location and any unforeseen circumstances beyond our control.
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Standard Shipping: Our standard shipping option utilizes a combination of Australia Post and your local postal service. The estimated delivery time for standard shipping may vary depending on your location and typically ranges from a few days to a couple of weeks.
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Shipping Costs:
The shipping costs displayed during the checkout process do not include any taxes or duties specific to your country or region. Please note that any applicable customs fees or import taxes imposed by your local authorities are the sole responsibility of the customer. These charges are not included in our shipping costs unless explicitly outlined.
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Delivery:
In the event that your package has been marked as delivered but you have not received it, we kindly request that you immediately email our customer service team. We will take immediate action by contacting the shipping carrier to resolve the matter as quickly as possible.
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If you have any concerns regarding a potential delay in your shipping, we encourage you to contact our dedicated customer service team via support@ese.boutique. Kindly provide your order number for reference. Our team will promptly investigate the issue and provide you with an update on the possible causes of the delay.
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Once a parcel or article has been delivered, ĒSE is not liable for any theft or damage that may occur. If a customer's package is redirected and marked as unclaimed by ĒSE, the customer assumes responsibility. Additionally, ĒSE does not provide free shipping for returning packages to the customer.